OdinFortune Privacy Policy

At OdinFortune, we respect your privacy and are committed to protecting the personal data you share with us when you play at OdinFortune Online Casino. This Privacy Policy explains what information we collect, why we collect it, and how we use, store and safeguard it. By registering an account, visiting our website, or using our mobile app, you agree to the practices described below.

Who We Are

OdinFortune Online Casino is operated by Novasphere Entertainment, registered in Jaco, Costa Rica, under registration number 3-102-925440. We operate the site at odinfortune.com, offering casino, live casino and sportsbook products to players outside our list of restricted jurisdictions. Our games are provided in English, and all transactions are processed in Euro, with crypto (BTC) accepted as an alternative currency.

Information We Collect

Here at OdinFortune, we collect several categories of information to operate our services, verify your identity, process payments and comply with our legal obligations.

• We collect registration details, including your legal name, email address and mobile number, as required before you can place any bet.
• We gather identity verification documents, such as proof of identity and address, as part of our mandatory Know Your Customer (KYC) checks before your first withdrawal.
• Our systems record your payment information when you use Visa, Mastercard, Maestro, Skrill, Neteller, Apple Pay or cryptocurrency to deposit or withdraw funds.
• We track your gaming activity, including wagers placed, games played, deposits, withdrawals and bonus usage, to administer our loyalty and VIP programs.
• We log technical data such as your IP address, device type, browser information and geographic location, partly to enforce our restrictions on VPN and proxy use.
• We retain your communications with our support team, including live chat transcripts and emails sent to [email protected].

How We Use Your Information

Our OdinFortune platform uses your data for legitimate operational, legal and security purposes. We at OdinFortune never collect more information than we need to run our services responsibly.

• We use your data to create and manage your account, including applying the appropriate VIP rank across our thirty-level ladder.
• We process your information to verify your identity and age, and to confirm you are not located in one of our twenty-eight restricted jurisdictions.
• We use payment data to process deposits and withdrawals, applying our stated limits of 1,000 EUR daily, 4,000 EUR weekly and 10,000 EUR monthly.
• We analyze your wagering activity to calculate cashback, rakeback, level-up prizes and bonus wagering progress.
• We use technical and location data to detect fraud, multiple accounts, proxy strategies or VPN use, all of which we classify as prohibited activity under our Fair Play & Security terms.
• We send you promotional communications about our reload bonuses, free spins and tournaments, where you have not opted out.

Legal Basis for Processing

We process your personal data on the basis of contractual necessity, our legitimate interests in preventing fraud and maintaining a secure gaming environment, and our legal obligations under applicable anti-money-laundering and licensing requirements. Where consent is required, such as for certain marketing communications, we will ask for it separately.

Sharing Your Information

We do not sell your personal data. However, our OdinFortune team may share information with trusted third parties where necessary to operate our services.

• We share data with payment processors and banking partners to complete your deposits and withdrawals.
• We share information with our game providers, including Ezugi, Evolution Gaming, BGaming, Play'n GO, TaDa Gaming and Gamzix, where necessary to deliver gameplay and settle wins.
• We disclose data to regulators, law enforcement or auditors where legally required, including during account audits referenced in our Payout Policy.
• We may share information with fraud-prevention and identity-verification services to support our mandatory KYC checks.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to remember your preferences, keep you logged in, and understand how you use our casino, live casino and sportsbook sections. You can manage cookie settings through your browser, though disabling certain cookies may affect site functionality.

Data Retention

We retain your personal data for as long as your account remains active, and for a reasonable period afterward to comply with our legal, tax and anti-fraud obligations. Transaction records, KYC documents and communication logs may be kept longer where required by law or by ongoing audits.

Data Security

We at OdinFortune take reasonable technical and organizational measures to protect your data against unauthorized access, loss, misuse or alteration. These measures include encryption of sensitive payment data, restricted internal access, and monitoring for suspicious account activity, including attempts to mask your location through a VPN or proxy server, which we treat as fraudulent under our Fair Play & Security policy.

Your Rights

Depending on your jurisdiction, you may have rights regarding the personal data we hold about you. Our OdinFortune support team is available to help you exercise these rights wherever applicable.

• You may request access to the personal data we hold about you.
• You may ask us to correct inaccurate or incomplete information.
• You may request deletion of your data, subject to our legal retention obligations.
• You may object to or restrict certain processing activities, including marketing communications.
• You may request a copy of your data in a portable format where applicable.

To exercise any of these rights, please contact us at [email protected] or through our 24/7 live chat.

International Data Transfers

Because OdinFortune Online Casino serves players across multiple European and international offshore markets, your data may be processed or stored outside your country of residence. Where we transfer data internationally, we take steps to ensure it remains protected in accordance with this Policy.

Restricted Jurisdictions

We do not knowingly collect or process personal data from residents of jurisdictions where our services are restricted, including the United Kingdom, Australia, Austria, Germany, France, Belgium, the Netherlands, Denmark, Portugal, Spain, Lithuania, Singapore and the other listed territories under our User Eligibility rules. If we discover that an account has been opened from a restricted jurisdiction, we reserve the right to suspend the account and process the relevant data solely for compliance and closure purposes.

Children's Privacy

Our services are intended solely for adults of legal gambling age. We do not knowingly collect personal data from minors, and we encourage parents and guardians to monitor their children's internet use. For broader support regarding responsible gambling, we point players toward resources such as BeGambleAware.org.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. We will post any updates on this page, and your continued use of OdinFortune Online Casino after changes take effect constitutes your acceptance of the revised Policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to our support team at [email protected] or via live chat, available 24/7 in English.